Last Updated: 11 February 2026
Privacy Policy
Parker Reliable Locksmith ("we," "us," or "our") is committed to protecting the privacy of our customers and website visitors in Parker, SC, and the surrounding areas. This Privacy Policy outlines how Parker Reliable Locksmith collects, uses, protects, and discloses information obtained from individuals who interact with our services, website, and other platforms.
By accessing or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect various types of information to provide and improve our locksmith services. This information may include:
* Contact Information: When you contact Parker Reliable Locksmith via our website forms, phone calls, or email, we collect your name, email address, phone number, and physical address. This information is essential for scheduling and dispatching our locksmith technicians to your location in Parker, SC, or nearby service areas. * Service Request Details: We collect information related to your specific locksmith needs, such as the type of service required (e.g., emergency lockout, lock repair, key duplication, security system installation), details about the location of the service, and any other relevant information you provide to help us assess and complete the job. * Payment Information: If you make a payment for our services, we collect payment card details (card number, expiration date, CVV) or other financial information necessary to process transactions. This information is typically processed by secure third-party payment processors. * Communication Records: We may record phone calls for quality assurance, training purposes, and to maintain accurate records of service requests and agreements. We will inform you if a call is being recorded. Emails and other correspondence are also retained. * Website Usage Data: When you visit our website, we automatically collect certain information about your device and browsing activity, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This data helps us understand how users interact with our site and improve its functionality. * Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to enhance your experience on our website. For more details, please see the "Cookies and Tracking Technologies" section below.
2. How We Use Your Information
Parker Reliable Locksmith uses the information we collect for the following purposes:
* To Provide Locksmith Services: This is our primary use. We use your contact and service request details to schedule appointments, dispatch technicians to your location, and perform the requested locksmith services efficiently. * Communication: We use your contact information to communicate with you regarding your service requests, appointments, provide updates, respond to inquiries, and send important service-related notices. * Billing and Payment Processing: We use payment information to process transactions for the locksmith services rendered. * Service Improvement: We may use collected data, including feedback and website usage, to analyze and improve the quality of our locksmith services, website functionality, and customer experience. * Marketing (with consent): With your explicit consent where required, we may use your contact information to send you promotional materials, special offers, or information about new services offered by Parker Reliable Locksmith that may be of interest to you. You can opt out of these communications at any time. * Legal Compliance and Protection: We may use and disclose your information as necessary to comply with applicable laws, regulations, legal processes, or governmental requests. We may also use it to protect our rights, privacy, safety, or property, and that of our customers or the public.
3. How We Share Your Information
Parker Reliable Locksmith may share your information with third parties only in the following circumstances:
* Service Providers: We engage trusted third-party service providers to assist us in operating our business and providing services. These may include payment processors (e.g., Stripe, Square, PayPal), website hosting providers, analytics providers (e.g., Google Analytics), customer relationship management (CRM) systems, and scheduling software. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed. * Locksmith Technicians: Your contact and service details are shared with our authorized Parker Reliable Locksmith technicians to enable them to perform the requested services efficiently at your location. * Legal Requirements: We may disclose your information if required to do so by law, in response to a subpoena, court order, or other legal process, or if we believe such action is necessary to comply with legal obligations, protect our rights, or investigate fraud. * Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information.
We do not sell your personal information to third parties.
4. Data Protection and Security
Parker Reliable Locksmith implements reasonable administrative, technical, and physical security measures designed to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:
* Encryption: Our website uses SSL/TLS encryption to protect data transmitted online. * Access Control: Access to your personal information is restricted to authorized employees and technicians who need the information to perform their job duties for Parker Reliable Locksmith. * Secure Storage: We use secure systems for storing digital information and maintain physical security measures for any paper records. * Regular Reviews: We regularly review our security practices and update them as necessary to ensure continued protection of your data.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience.
* What are Cookies? Cookies are small text files placed on your device by websites that you visit. They are widely used to make websites work more efficiently, as well as to provide information to the site owners. * How We Use Cookies: We use cookies for various purposes, including: * Essential Cookies: Necessary for the website to function properly (e.g., enabling navigation). * Analytical/Performance Cookies: Help us understand how visitors interact with our website by collecting information such as page visits, traffic sources, and time spent on pages. This helps us improve our website's performance (e.g., Google Analytics). * Functionality Cookies: Allow the website to remember choices you make (such as your preferred language or region) and provide enhanced, more personal features. * Your Choices Regarding Cookies: Most web browsers allow you to control cookies through their settings. You can typically set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.
6. Your Privacy Rights (US State Privacy Laws)
Consistent with applicable US state privacy laws, such as the California Consumer Privacy Act (CCPA) and similar laws in Virginia, Colorado, Utah, and Connecticut, you may have certain rights regarding your personal information, depending on where you reside and how you interact with Parker Reliable Locksmith. These rights may include:
* Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the categories of sources from which it was collected, the purposes for collecting it, and the categories of third parties with whom we share it. * Right to Delete: You have the right to request the deletion of your personal information, subject to certain exceptions (e.g., retaining information for service completion, legal obligations, or security purposes). * Right to Correct/Rectify: You have the right to request that we correct inaccurate personal information that we maintain about you. * Right to Opt-Out of Sale/Sharing: While Parker Reliable Locksmith does not sell your personal information, you may have the right to opt-out of the "sale" or "sharing" of your personal information as defined by certain state laws. * Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will verify your request and respond within the timeframe required by applicable law.
7. Data Retention
Parker Reliable Locksmith retains your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. This typically includes retaining data for the duration of our business relationship with you and for a reasonable period thereafter to facilitate any follow-up services, resolve disputes, or comply with legal obligations.
8. Third-Party Links
Our website may contain links to third-party websites that are not operated by Parker Reliable Locksmith. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party websites you visit.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. Parker Reliable Locksmith does not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to remove that information from our servers. If you believe a child has provided us with personal information, please contact us immediately.
10. Updates to This Privacy Policy
Parker Reliable Locksmith may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make changes, we will revise the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any modifications to this policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the updated Privacy Policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise your privacy rights, please contact us:
Parker Reliable Locksmith Email: info@parkerreliablelocksmith.com Address: 3205 W Blue Ridge Dr, Greenville, SC 29611, USA
